Terms of Use

Last Updated: September 2024

1. Introduction

1.1 Purpose of the Site:
Welcome to Doranautoparts.com, a platform owned and operated by Doran Limited Partnership under the trade name Doran LP. This site is specifically designed to:

• Provide detailed information about our company and its operations.
• Display our comprehensive catalog of auto parts.
• Facilitate secure transactions for customers seeking high-quality products compatible with various vehicle models.

By accessing this site, you engage in a virtual marketplace dedicated to offering reliable auto parts and excellent service.

1.2 Legal Binding:
Your use of this website establishes a legally binding agreement between you (the user) and Doran Limited Partnership. By navigating the site, interacting with its content, or utilizing its services, you affirm that you:

• Have read, understood, and accepted these Terms of Use.
• Are bound to comply with the rights and responsibilities outlined herein.

If you disagree with these terms, you must cease using the website immediately.

2. Company Information

2.1 Company Identity:
Doran Limited Partnership, trading as Doranautoparts, is a company registered in Scotland under Company Number SL012321.

• Registered Address: Suite 4483 Mitchell House, 5 Mitchell Street, Edinburgh, EH6 7BD, United Kingdom.
• Operational Facility: Stirling FK7 7LT, United Kingdom.
• VAT Number: 916710138.

2.2 Contact Information:
We value open communication. For inquiries, support, or any issues related to our website, please contact us at:

• Email: info@doranautoparts.com
• Phone: +442080404461

3. Acceptance of Terms

3.1 Agreement to Terms:
By using this website, including its e-commerce and informational resources, you agree to be bound by these Terms of Use. These terms form the foundation for your lawful interaction with our services.

3.2 Eligibility and Authorization:
Accessing and utilizing the site is restricted to:

• Individuals aged 13 or older.
• Those who have the legal authority to enter into agreements.
  Minors under 13 may use the site only under direct supervision and consent of a parent or guardian.

4. Use of Site

4.1 Permitted Use:
Doranautoparts grants a non-exclusive, revocable license to use the site strictly for personal purposes. This license prohibits:

• Resale or commercial exploitation of the site’s content.
• Use of automated tools like bots or scraping software to extract information.
• Alteration, reproduction, or redistribution of proprietary material without prior consent.

4.2 User Conduct:
You agree not to use the site in any manner that:

• Harms or disrupts the functionality of Doranautoparts’ systems.
• Interferes with other users’ enjoyment or violates applicable laws.
• Attempts unauthorized access to restricted sections of the website or related networks.

5. Intellectual Property

5.1 Ownership:
All materials on this site, including but not limited to logos, graphics, and downloadable content, are the intellectual property of Doran Limited Partnership or its authorized licensors.

5.2 Usage Restrictions:
Materials are intended solely for personal, non-commercial use. Reproducing or distributing these materials without explicit consent violates copyright laws and may result in legal penalties.

6. Drop-shipping Model

6.1 Explanation of Service:
Under the drop-shipping model, Doranautoparts acts as an intermediary between customers and third-party suppliers. Customers pay the vendor directly, while Doranautoparts manages order fulfillment.

6.2 Responsibilities:

• Doranautoparts guarantees the accuracy of product descriptions and ensures timely delivery.
• All customer service matters, including returns and warranty claims, are managed by Doranautoparts as if the items were from our own inventory.

7. Payment and Order Acceptance

7.1 Payment Methods:
We accept payments via credit cards, debit cards, PayPal, and other approved digital methods. Payment details are specified at checkout and are subject to change based on market conditions.

7.2 Order Confirmation:
After placing an order, you will receive a confirmation email detailing the transaction. Doranautoparts reserves the right to cancel orders due to pricing errors, stock shortages, or suspected fraudulent activity.

7.3 Refund Rules and Timelines:
Refunds are governed by the following conditions:

• Refund processing takes between 30 and 90 days from the date of return approval, depending on the complexity of the case and your payment method.
• Refunds will only be processed to the original payment method used during purchase.
• Non-Refundable Payments: Orders placed without prior confirmation via our pre-payment contact policy are not eligible for refunds.
• Refunds will be reduced by applicable shipping costs and any restocking fees, if applicable.
• Refunds may be delayed if incomplete or inaccurate information is provided during the return process.

8. Returns, Refunds, and Warranties

8.1 Return Policy:
Returns are accepted within 30 days of delivery, provided the following conditions are met:

• The item is unused, undamaged, and in its original packaging.
• A Return Authorization Number (RAN) has been obtained by contacting support@doranautoparts.com.
• Return shipping costs are borne by the buyer unless the return is due to an error by Doranautoparts, such as an incorrect or defective product.

8.2 Refund Policy:
Refund requests must meet these additional conditions:

• Refunds will not be processed for items deemed ineligible for return, such as custom parts, installed electrical components, or damaged goods caused by improper use.
• Approved refunds will be issued only after the returned item passes inspection for compliance with our return policies.
• Refund timelines are subject to the 30 to 90-day processing period mentioned in 7.3.

8.3 Warranty Coverage:
Doranautoparts offers a six-month warranty on all auto parts for defects in materials and workmanship. The warranty does not cover:

• Damage caused by accidents, improper installation, or misuse.
• Normal wear and tear of parts.

If a warranty claim is approved, Doranautoparts will either replace the product or issue a refund based on the original purchase price.

9. Third-Party Links

9.1 External Websites:
Our website may include links to third-party sites for your convenience. However, Doranautoparts does not endorse or assume responsibility for the accuracy or content of these external websites.

10. Limitation of Liability

10.1 Disclaimer:
The site and its contents are provided “as is.” Doranautoparts makes no warranties regarding the reliability or accuracy of the materials.

10.2 Liability Cap:
Doranautoparts’ liability is limited to the value of the products purchased. Consequential damages are excluded to the maximum extent permitted by law.

11. Arbitration

11.1 Dispute Resolution:
All disputes must be resolved via arbitration in Edinburgh, Scotland, under Scottish law. Both parties waive the right to a jury trial.

12. Site Security

12.1 Security Measures:
We use industry-standard security to protect your data. Unauthorized attempts to breach our systems may result in legal action.

13. User Content

13.1 User Responsibilities:
You are solely responsible for any content uploaded to the site. Offensive, unlawful, or infringing material is prohibited.

14. Termination of Use

14.1 Termination Rights:
Doranautoparts may revoke your access to the website at its discretion for any breach of these terms.

15. Jurisdiction and Compliance

15.1 Governing Law:
These Terms of Use are governed by the laws of Scotland. Any disputes will be resolved exclusively in the courts of Scotland.

16. General Conditions

16.1 Interruption of Service:
Doranautoparts reserves the right to modify, suspend, or discontinue services without prior notice.

17. Contact Information

For questions about these Terms of Use, contact us at:

• Email: info@doranautoparts.com
• Phone: +442080404461